Frequently

Asked

Questions

Venue & Transport

Where is the concert being held?

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The concert will take place at The Guards' Chapel, Wellington Barracks, London.

Find on Google Maps here.

What is the nearest tube station?

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The nearest tube stations are St James's Park (4 minute walk), Victoria (13 minute walk) and Green Park (17 minute walk).

Plan your journey on the Transport for London Route Planner.

Is there any parking available?

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There is no parking at the venue and limited parking nearby. The surrounding area is a Controlled Parking Zone, please check the Westminster Council website for information on public parking.

We recommend using public transport where possible.

If you are coming by taxi please ask for The Guards Chapel on Birdcage Walk.

Is the venue wheelchair accessible?

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Yes, the venue is fully accessible for wheelchair users. If you require assistance, please contact us at events@ssafa.org.uk in advance.

Are there toilets at the venue?

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Yes, toilet facilities are available.

Event Details

When is the concert taking place?

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Wednesday 3rd December 2025.

What time does the SSAFA Carol Concert start and finish?

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We ask all guests to arrive from 1745, with everyone to be seated by 1830. The concert will begin at 1900 and finish at 2000.

Will there be a programme?

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Yes, a printed programme will be available for all guests on arrival.

Is there a dress code?

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While there is no formal dress code, we kindly ask attendees to dress in smart attire.

Can I buy tickets on the door?

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Tickets won’t be available on the door, so please make sure to book in advance.

Can I donate to SSAFA at the concert?

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There will be opportunities to donate during the event, including a bucket collection at the end of the service. We have facilities for cash and card donations.

Will food or refreshments be available at the carol concert?

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No food or refreshments will be served before or during the service.

However, there is an exclusive drinks and canapés reception in the Officer’s Mess following the concert. Tickets for this (concert and reception) are available for £150 - and are extremely limited - so please book early to avoid disappointment.

What should I do if I don’t have my ticket or can’t find it?

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If you’re unable to locate your ticket, please don’t worry. Contact the event team as soon as possible at events@ssafa.org.uk and we’ll be happy to help.

Who can I contact for more information?

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For further details, please contact the SSAFA Events team at events@ssafa.org.uk.