General
Where is the start line?
Trinity Square Gardens, 38 Trinity Square, London, EC3N 4DJ
Find on Google Maps here.
Where is the finish line?
Eel Brook Common, New Kings Rd, London, SW6 4PT
Find on Google Maps here.
Is there a bag drop at the start line?
When do I need to arrive at the event?
What if I get lost along the route?
When will I receive my participant information and t-shirt?
What security measures do you have in place at the event?
I would like to volunteer at 13 Bridges, how do I find out more?
Can I take part in a wheel chair?
Are dogs welcome at the event?
Will toilets be available on route?
Will water be available on route?
Will First Aid be available on route?
Who do I contact in an emergency?
Fundraising
How do I set up an online fundraising page?
When you sign up to the 13 Bridges Challenge, your fundraising page will be set up automatically. You can then edit it from your dashboard.
How do I edit my fundraising page?
Under the ‘My Page’ section, you will have options to add a profile pic, update your blog and personalise your story.
Do I need to raise a minimum amount of sponsorship?
We ask that all participants raise £50.
How can I pay in offline donations?
There are a couple of ways you can do this - you could pay the money into your personal account and then donate it directly onto your fundraising page, or you can contact teamssafa@ssafa.org.uk and we can send you a paying in slip so you can pay it directly into our account.Â
Have you any tips or advice on fundraising?
Yes we do! When you register for the event, please look for the "Resources" page on your online fundraising dashboard. There you can download a SSAFA Guide to Fundraising. You will also be able to contact a member of the team should you have any additional questions.
Where can I get a paper sponsorship form?
You will be able to download sponsorship forms from the "Resources" section of your fundraiser dashboard.Â
Is there a fundraising deadline?
We ask that all your funds are paid in by one month after the event.
The Virtual 13 Bridges Challenge
How do I track my miles?
You can link your Strava account to your page and it will show your distance on your page.
Strava is a free app that you can install on your phone (via the Apple Store or the Google Play Store) or onto your computer via the Strava website)
How will I receive my medal?
All Virtual 13 Bridges Challenge participants will be sent their medals after the event.
Registration
Is there a minimum age for taking part?
No, however all children under the age of 18 must be accompanied by an adult at all times.
How do I let you know I need to update my details?
I've booked the wrong start time, how do I change this?
I am now unable to take part, what do I do?
Can someone register on the day of the event?
Can I get a refund for my registration fee?
Unfortunately registration fees are non-refundable.
Team FAQs
How do I join/create a team?
You will be asked if you would like to create a team during the sign up process.
If a team has already been created, you can search for and join it at this point as well.
